Merchant Services Business Development - Vice President Job at JPMorgan Chase & Co., Palo Alto, CA

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  • JPMorgan Chase & Co.
  • Palo Alto, CA

Job Description

Join the Merchant Services team! As a key member of the team, you will drive the end-to-end client experience

As a Vice President within Business Development in Merchant Services, you will focus primarily on generating new business from prospective clients of JP Morgan Chase in the Technology Segment. Target clients will include Merchants, Marketplaces, and Payment Facilitators. You will work closely with an established team of Bankers and Treasury Sales teams.

Job Responsibilities:

  • Cultivate new business opportunities within the portfolio by aligning with the Banker and Treasury team to achieve individual sales goals
  • Identify and leverage buying decision makers and centers of influence in a complex target client company
  • Serve as a trusted advisor and client advocate, leveraging core knowledge, to recommend and promote banking and payment processing solutions to clients to make their business more successful
  • Communicate effectively both verbally and in writing with key decision-makers at a variety of levels to evaluate needs, propose solutions from our suite of merchant services products
  • Negotiate and execute pricing terms and legal agreements
  • Partner with internal product stakeholders when representing the client perspective in the development/evolution of complex products and solutions—works with internal partners to ensure successful implementation and product ramp-up
  • Protect the firm by following sound risk management protocols and adhering to regulatory requirements; works directly with Credit, Risk, and Quality Control to adhere to Anti-Money Laundering/Know Your Customer regulations

Required qualifications, skills and capabilities

  • 8+ years of related sales and relationship management experience
  • Strong knowledge of the merchant services industry, products and services with a strong technical acumen
  • Track record of meeting and exceeding commercial targets
  • Excellent communication skills with individuals at all levels, internally and externally
  • Proven ability to build relationships with clients and internal partners and influence others to achieve desired outcomes
  • Ability to balance needs of clients with associated risks and interests of the firm
  • Establishes and consistently uses a disciplined process to manage time; uses time strategically to accomplish business objectives
  • Demonstrated ability to anticipate clients’ issues, own problems on clients’ behalf, and follow through with commitments
  • Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint
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