Warehouse Associate Job at ALS Recruiting Ltd, Bohemia, NY

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  • ALS Recruiting Ltd
  • Bohemia, NY

Job Description

Job Title: Warehouse Customer Service Associate

Location: Bohemia, New York, USA

Job Type: Full-Time

About Us:

We are a fast-growing logistics and distribution company committed to delivering exceptional service and efficiency to our customers. Our warehouse operations in Bohemia, NY serve as a key hub for inventory management, order fulfillment, and customer support.

Position Overview:

We are seeking a reliable and customer-focused Warehouse Customer Service Associate to join our team. This role bridges warehouse operations and customer communication, ensuring accurate order processing and a high level of client satisfaction.

Key Responsibilities:

  • Serve as the primary point of contact for customer inquiries regarding orders, shipments, and inventory
  • Coordinate with warehouse staff to ensure timely and accurate order fulfillment
  • Process orders, returns, and exchanges using internal systems
  • Resolve customer issues and provide timely updates on order status
  • Maintain accurate records of customer interactions and transactions
  • Assist with inventory checks and administrative warehouse tasks as needed
  • Ensure compliance with company policies and safety procedures

Requirements:

  • Previous experience in customer service, warehouse operations, or logistics preferred
  • Strong communication and problem-solving skills
  • Ability to multitask in a fast-paced environment
  • Basic computer skills (MS Office, warehouse management systems a plus)
  • High school diploma or equivalent
  • Ability to work on-site in Bohemia, NY

Compensation & Benefits:

  • Competitive hourly wage / salary (based on experience)
  • 401(k) retirement plan with company match
  • Health, dental, and vision insurance
  • Paid time off (PTO) and paid holidays
  • Life and disability insurance
  • Employee assistance program (EAP)
  • Opportunities for career growth and advancement
  • Training and development programs

Work Schedule:

  • Monday to Friday

Job Tags

Hourly pay, Full time, Monday to Friday

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