Job Description

Summary

Performs scheduling oversight activities for training management to ensure effective departmental training. Performs detailed planning on a regular basis, monitors very large concurrent training event projects and oversees training events through well-prepared staff and resources. Resolves daily resource and training schedule issues.

Location: This position is full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. It may be necessary, given the business need to work occasional overtime. You may be required to travel between buildings. This role is located at 4101 Percival Road, Columbia, SC 29229.

What You’ll Do

• Serves as a liaison between training management, training personnel, vendors, and customers (operational management). Coordinates mandatory training including post/pre-tests, proficiency tests, etc. and may provide written documentation to operational management as appropriate follow up. Plans specialized training events by conducting analysis of training requirements in terms of number of learners, number of courses, length of entire curriculum, start stop dates, facilities available per site or location. Maps resources to requirements. Prepares detailed training schedules and project plans. Elevates to management any issues for resolution. Performs post training evaluations and provides results/reports to operational and training management.
• Oversees daily activities of assigned trainers or temporary training staff by ensuring rooms are properly staffed during training events. Collects sign-in sheets. Posts evaluations and other documentation during and after an event. Reviews rosters for accuracy. Requests, stores, and issues equipment and supplies to trainers as needed. May perform training observations to ensure quality training delivery and prepare feedback for management’s review and provide coaching and mentoring to trainers as needed.
• Participates in or leads various workgroups. Attends regular functional area meetings to assess training needs and ensure department is on schedule with development and/or delivery projects. Represents manager at both internal and external customer and vendor meetings. Develops, revises and reviews training material and job aids (including ISO documentation) as needed. May deliver training, as needed.
• Performs Train the Trainer activities, conducts observations, and documents feedback to ensure quality training delivery. Monitors trainers for adherence to training guidelines and presentation excellence. Assists training management with monitoring and maintaining performance metrics.
• Serves as point of contact for course offerings/content inquires. Establishes and maintains relationships with vendors. Research external vendor offerings and compares content and cost for each.

To Qualify For This Position, You'll Need The Following

• Required Work Experience: 3 years training or other work environment requiring preparation of detailed plans and schedules.
• Required Education: Bachelor's in a job related field
• Degree Equivalency: 4 years job related work experience or Associate's and 2 years job related work experience
• Required Skills and Abilities: Excellent human relations skills. Excellent verbal and written communication skills. Strong research, planning, data gathering, and organizational skills. Highly proficient PC skills. Basic business math proficiency. Analytical and critical thinking skills.
• Required Software and Other Tools: Microsoft Office.

We Prefer That You Have The Following

• 8 years-formal training experience in a field that requires highly detailed planning or scheduling.
• Preferred Skills and Abilities : Ability to persuade, negotiate or influence.
• Preferred Software and Other Tools : Proficiency in Excel or other spreadsheet software and Access. Scantron software and equipment. Learning Management System. PowerPoint.

Our Comprehensive Benefits Package Includes The Following

We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.

• Subsidized health plans, dental and vision coverage
• 401k retirement savings plan with company match
• Life Insurance
• Paid Time Off (PTO)
• On-site cafeterias and fitness centers in major locations
• Education Assistance
• Service Recognition
• National discounts to movies, theaters, zoos, theme parks and more

What We Can Do For You

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

What To Expect Next

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information.

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Job Tags

Full time, Temporary work, For contractors, Work experience placement, Second job, Work at office, Local area, Monday to Friday, Shift work

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