Resident Services / Management Coordinator Job at Fortune Christie's International Real Estate, Miami, FL

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  • Fortune Christie's International Real Estate
  • Miami, FL

Job Description

Company Description

Fortune Property Management is seeking a polished, organized, and service-oriented Resident Services / Management Coordinator to support resident move-ins and help address day-to-day tenant needs. This role is ideal for someone who enjoys working with people, solving problems, and helping create a smooth and positive resident experience.

The Resident Services / Management Coordinator will serve as a key point of contact for residents, assisting with move-in coordination, responding to tenant concerns, and working closely with management and maintenance to ensure issues are handled promptly and professionally.

Key Responsibilities

  • Coordinate resident move-ins, including scheduling, communication, and required documentation
  • Serve as a primary point of contact for tenant questions, concerns, and general issues
  • Respond promptly and professionally to resident needs and help ensure timely follow-up
  • Coordinate with maintenance and management to assist in resolving resident issues
  • Maintain accurate records, correspondence, and resident-related files
  • Support the day-to-day administrative and operational needs of the management office
  • Help deliver a high level of resident service and overall satisfaction

Qualifications

  • Strong communication and interpersonal skills
  • Excellent organizational skills and attention to detail
  • Ability to manage multiple tasks in a fast-paced environment
  • Professional, responsive, and customer service-driven approach
  • Prior experience in property management, leasing, hospitality, or customer service preferred

About Fortune Property Management

Fortune Property Management is part of Fortune International Group, a South Florida real estate organization with more than four decades of experience and a strong track record across development, sales, and residential real estate services. Our team is committed to delivering a high level of service, professionalism, and responsiveness in the management of residential communities. We work closely with residents, ownership, and staff to maintain well-run properties and create a positive living experience.

Benefits



Fortune Property Management offers a competitive benefits package for eligible employees, including  fully paid medical coverage , along with optional dental and vision coverage, a 401(k), paid time off, paid holidays, life insurance, and opportunities for professional growth within a respected and established real estate organization.

Job Tags

Work at office

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