Job Description

The salary range for this position is $17.32 - $21.65 (Hourly Rate)

Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more.

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.

Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.

Benefits:

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $10,000 Student Loan Repayment ($5,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• $250 Wellbeing Fund per year ($125 for part-time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

Description

This is a full-time day shift position including  weekend rotation supporting both CT and MRI departments . 

This role includes clerical support and direct patient communication . The successful candidate will demonstrate initiative and strong time management skills while supporting departmental workflow through responsibilities such as patient transport and stocking supplies in a busy environment. Candidates must have the ability to navigate two distinct workflows with similar patient-facing interactions.

The  Radiology Technician Assistant reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

• The Radiology Technician Assistant provides support service to the technologists, nurses, and physicians and to other health care professionals related to Imaging Services. This position is pivotal in coordinating patient flow in the respective imaging departments. Duties may include setup work of exam/procedure room before patient arrival, verification of paperwork and physician orders, escorting of patient to and from the waiting and changing areas, assisting the technologists, nurses or physicians in performing the exam/procedure, and processing films and paperwork for completed exams.

Responsibilities:

• Cares for the patient throughout the treatment/procedure according to department and hospital standards of care, age-specific sensitivities, and Patients' First guidelines.
• Provides systems support by preparing procedure rooms for patients prior to their arrival in the department and work area 
• Assists in preparing patient for exam/procedure, including the ability to explain exams and answer basic questions, knowledge of MR Safety if assignment is MR and brings forward more detailed clinical questions to clinical staff.
• Follows directions of technologist/nurse to assist in performing exam/procedure on patients.
• Processes CDs as needed. Participates in lifting and escorting patients and maintains lift equipment competencies refer to NMH Safe Patient Handling Policy PC 05.0095.
• Helps to coordinate patient care based on departmental imaging protocols. Interacts and communicates with clinical and medical staff to coordinate patient flow.
• Reconciles physician orders to correct exam protocol and escalates discrepancies to appropriate clinical staff.
• Prepares all necessary paperwork and information so treatment/procedure may be performed.
• Retrieves physician orders as needed from all order systems including but not limited to EPIC, Chartview, Powerchart.
• Assists in clarification of patient demographic information. Verifies patient information for accuracy and completeness.
• Monitors schedule to ensure effective patient flow throughout the diagnostic areas. Informs coordinators, charge techs, and patients of delays.
• Identifies and obtains paperwork required to start exams. Handles outside films appropriately and obtains patient films when requested.
• Recognizes and reports problems to appropriate supervisors.
• Uses scheduling system, Radnet and PACS proficiently. Monitors stock of supplies, including Radiology Contrast Media, in treatment/procedure rooms to assure their regular availability by timely re-ordering, rotation of dated items, and by maintenance of a clean and orderly environment.
• Uses designated equipment effectively, skillfully and efficiently. Maintains equipment and work area as directed, and where applicable, documents safety checklists including contrast warmers, barium refrigerators, etc.
• Follows policies and procedures to contribute to the efficiency of department.
• Organizes and prioritizes assigned work, and schedules time to accommodate work demands, turnaround-time and commitments.
• Provides clerical/technical support as needed and as assigned by Manager.

Qualifications

Minimum Requirements:

Education:

• High School Diploma.

Certification:

• CPR Certification (BLS).

Behavioral Attributes:

• Demonstrates computer skills.

• Strong communication and interpersonal skills.

• Strong problem solving and organizational skills.

Preferred:

• Previous experience in a healthcare delivery position.
• Bilingual language skills.

Equal Opportunity

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. 

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our  Benefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family. 

Job Tags

Hourly pay, Full time, Part time, Work experience placement, Local area, Relocation package, Flexible hours, Day shift

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