Job Description
Role: Dual-Licensed Skin & Body Expert
Summary:
As a Dual-Licensed Skin & Body Expert, you are a cornerstone of our luxury spa experience—delivering both advanced skincare and therapeutic body treatments with exceptional skill, attentiveness, and elegance. This hybrid role requires a deep understanding of holistic wellness and aesthetics, along with the ability to curate highly personalized experiences that reflect our commitment to excellence and results-driven luxury.
Key Responsibilities:
Skincare & Facial Treatments
- Perform elevated facial treatments tailored to each guest's skin type and goals using high-performance, luxury skincare products.
- Conduct detailed consultations, recommend treatment plans, and educate clients on skincare routines and home-care regimens.
- Maintain expert knowledge of facial techniques, ingredient efficacy, and evolving skincare innovations.
Massage Therapy
- Provide a range of therapeutic and relaxation massage services—including Swedish, deep tissue, lymphatic drainage, and customized bodywork—in a calming and discreet manner.
- Modify techniques and pressure to suit individual client needs and preferences, maintaining utmost comfort and care.
- Uphold standards of professionalism, privacy, and spa etiquette throughout the guest’s treatment journey.
Client Engagement & Retention
- Build lasting relationships through genuine connection, trust, and consistent excellence in service.
- Promote additional treatments and recommend retail products to support guest wellness beyond the spa.
- Foster loyalty and rebooking through personalized follow-up and exceptional guest rapport.
Cleanliness & Compliance
- Maintain pristine treatment rooms with meticulous attention to hygiene, organization, and readiness.
- Follow all protocols for sanitation, state licensing regulations, and brand-specific spa procedures.
- Assist with inventory needs and ensure proper care and storage of tools and equipment.
Experience & Qualifications:
- Valid licenses in both Esthetics and Massage Therapy (State-specific)
- Minimum 2–3 years of experience in a luxury spa or wellness setting
- Advanced training or certification in facial modalities and bodywork is a plus
- Dual expertise in skincare and massage with the ability to seamlessly transition between modalities
- Strong communication and consultation skills
- Refined presentation and professional demeanor in keeping with luxury standards
- Passion for wellness, guest care, and continued learning
- Familiarity with spa booking systems and digital scheduling platforms
- Comfort with retail product knowledge, service enhancement suggestions, and reporting tools
Job Tags
Part time