Customer Service Representative Job at Coforge, South Charleston, WV

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  • Coforge
  • South Charleston, WV

Job Description

Role: Customer Service Representative

Location: 2020 Union Carbide Dr, South Charleston, WV 25303

Schedule: Monday to Friday | Any shift from 8:00 AM – 8:00 PM EST

Coforge is looking for Customer Service candidates at South Charleston, WV 25303 with below skillset

Skills Required:

  • Promoting and/saving products and services.
  • Providing an excellent customer experience via phone.
  • Call Center experience is preferred
  • Negotiating and completing save/service order requests from customers.
  • Working with customers patiently, tactfully, and efficiently.
  • Accurately informing customers of various fees and adjustments.
  • Providing options to the customer based on product and service needs.
  • Active listening skills.
  • Ability to follow tactical call flows to optimize the customer experience.

Job Tags

Monday to Friday, Shift work

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