Job Description

Job Title: Credit Verification Representative

Location: Garden Grove, CA, 92843

Duration: 5 months contract

Pay rate: $22/hour on W2, No benefits

Hours 830-5 pst, Training hours 8-430pst

Job Description:

• The Credit Analyst is responsible for conducting credit investigations and analyzing credit information pertaining to loans. In addition, to verifying and updating credit information as requested by clients in support of the mortgage underwriting process, provides operational support to the production team through the course of the credit report supplement process.
• Customer problem resolution via the telephone
• Inbound consumer and client calls
• Word processing, including general correspondence and data entry
• Interface with customers regarding inquiries and complaints
• Effectively research internet for documentation to assist with verification requests
• Analyze credit files to determine cause of missing data, changes to credit data

Skills/Experience:

Credit Experience

Call Center Experience

Required Skills:

Desired Skills:

•Mortgage Experience preferred

•Must be PC literate with basic office skills.

•Basic typing (25 wpm)

•Possess effective written/verbal communication skills and strong customer service skills

•(a thorough - understanding of customer satisfaction.)

•Credit reporting, loan servicing, mortgage banking, and/or call center background

Degree Requirements: High school diploma. Bachelor's degree preferred.

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